PlayStation 5 and PlayStation 4 users can finally enjoy online gaming again after a widespread outage affected Sony’s PlayStation Network (PSN) on Monday night. The disruption, which lasted around eight hours, prevented players from accessing various online features, including multiplayer games, app launching, and some network functionalities. However, services have largely been restored, though some residual issues remain.
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The Outage: What Happened?
The PSN outage began on the evening of Monday, causing problems across multiple PlayStation platforms, including the PS Vita, PS3, PS4, PS5, and the PlayStation Web. Sony's official PSN Service Status page initially stated that "all services are up and running" on Tuesday morning. Yet, as of 8:25 AM ET, users began reporting ongoing issues, particularly with game streaming.
The status page was quickly updated to reflect that “you might have difficulty launching games, apps, or network features,” and that Sony was working to resolve the issue. This was a frustrating message for gamers eager to get back into action. While most of the network’s issues seemed to have been resolved by late Tuesday, some users continued to report problems, particularly with online connectivity and certain communications features.
Impact of the Outage
For many players, the outage was a major inconvenience. Online multiplayer games were completely inaccessible, and even single-player games that require an online sign-in to launch were affected. Offline titles, however, remained playable without interruption.
One user shared their experience, stating that they encountered a PS5 error code WS-116522-7, which is associated with a failed system update. This error message appeared when attempting to launch games that required an online connection. This was a common issue during the outage, with players unable to sign in to PSN or access various network features on both PS4 and PS5 consoles.
The issue also affected game developers, who found themselves unable to connect with their communities or offer any online services during the outage. Although Sony did not release an official statement explaining the root cause of the disruption, it did provide limited updates through a PlayStation support page in Japan. This left many players in the dark, relying on social media to share information about the outage.
A Slow Recovery
As of now, the PSN service appears to be functioning as expected, but some residual connectivity issues are still present. It seems that the home screen artwork issue on PS5, which had been a separate bug during the outage, has also been resolved, further easing players’ concerns. However, the lack of official communication from Sony during the incident has left many fans wondering what caused the outage and why there was little transparency.
Although the full details of the outage remain unclear, Sony has acknowledged the inconvenience and thanked users for their patience. PSN’s return to normal service is a relief to millions of players around the world, but the incident highlights the importance of timely communication during service disruptions.