Traveling with JetBlue and wondering about their cancellation policy? A savvy understanding of JetBlue’s rules can help you manage your booking (hopefully) without incurring unwarranted fees. This guide gives you the thorough details about JetBlue airlines cancellation policy, refund details, and hassle-free flight cancellations.

JetBlue Airlines 24-Hour Cancellation Policy

JetBlue has a 24-hour risk-free cancelation policy, letting passengers cancel their booking within 24 hours after they purchase for a full refund, but as long as:

• The flight was booked no later than seven days prior to departure.
• You booked directly on JetBlue’s website, app or customer service.
• You are NOT holding a group booking ticket.

Cancellation Policy Based on Fare Type

1. Blue Basic Fare

• The least flexible fare type.
• The fares above are non-refundable / non-changeable (outside the 24hr window).
• No refunds, no travel credits.

2. Blue, Blue Plus, and Blue Extra Fares

• May be cancelled up to the time of departure.
• Costs for non-refundable flights are refunded as JetBlue Travel Credits.
• No cancellation fees apply.

3. Mint (First-Class) Fares

• May be canceled without charge at any time prior to departure.
• JetBlue Travel Credits for non-refundable tickets
• Refundable fares get a full refund to the original payment method.

4. Refundable Fares

• No quibbles, fully refundable any time before you fly.
• Travelers get a complete refund returned to the original form of payment.

5. Award Tickets (TrueBlue Points Redemptions)

• TrueBlue points are returned to the passenger’s account.
• Any cash tax and fee payments are refunded.
• Award tickets have no cancellation fees.

How to Cancel a JetBlue Airlines Flight

Travelers can cancel their flight in several ways:

1. Online Cancellation

• The Manage Trips page will open.
• Hold your confirmation code and last name.
• Choose your flight and then click cancel.

2. Cancel via Mobile App

• Open the JetBlue mobile app.
• Go to Manage Trips section
• Follow the on-screen prompts for cancellation.

3. Cancel via Customer Service

• Contact JetBlue customer service at 1-800-JETBLUE (538-2583).
• Enter your booking details, and ask them to cancel.

4. Cancel at the Airport

• Go to a JetBlue Airlines ticket counter.
• Request a cancellation representative.

Refund and Credit Policies

• Non-refundable tickets: Passengers get JetBlue Travel Credits.
• Refundable tickets: Full refund to original payment method.
• Award tickets: TrueBlue points redeposited free of charge.

JetBlue Airlines No-Show Policy

If a passenger does not cancel their flight prior to its departure and does not arrive:

• All of the reservations, such as return flights, will be canceled.
• There will also be no refunds or credits for non-refundable fares.

JetBlue Flight Change Policy Instead of Cancellation

Passengers can change their flight instead of canceling:

• Blue, Blue Plus, Blue Extra and Mint fares have no change fees.
• Travelers might have to pay any fare difference for a new booking.
• Changes to Blue Basic fares are not allowed after the 24-hour period.