The Client-Centered Law Firm: How to Succeed in an Experience-Driven World by Jack Newton
- The Client-Centered Law Firm: How to Succeed in an Experience-Driven World
- Jack Newton
- Page: 314
- Format: pdf, ePub, mobi, fb2
- ISBN: 9781989603321
- Publisher: Themis Solutions Inc.
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Overview
The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today’s law firms. In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.
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