Utilizing the app, you 2k23 mt can make use of Locker Room codes and use the Scan Your Face feature for your MyPLAYER personal character to use in the MyCAREER mode. However, some players were able to report having difficulties logging into the application and can't use the much-anticipated face scanner feature. Check out 2K Games' official statement concerning the solution to the "failed to sign into 2K Sports" error message for the NBA 2K23 companion app.

Unfortunately, there is no solution to this issue as of as of writing. However, NBA 2K23 developer Visual Concepts and publisher 2K has recognized the "failed to log in to 2K Sports" error that continues to occur in the MyNBA2K23 app and said that a solution is being worked on.

In a tweet, the @NBA2K account stated that prior to logging into the MyNBA2K23 game, players must already log into their PC or console account first. You should therefore be in a position to use the app when you have an open NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam before synchronizing your  Buy 2k23 mt account with the app. However, the fact that a percentage of players can't use the app.