Conquering the dream of owning property is among the life goals of many people. There are many people who dream of being the owners of their own space, of having a place to build their future and, who knows, to form a family. That's why helping buyers to fulfill this desire is a serious task: acquiring an apartment is a big investment and anyone thinking of diving head first into this project in 2020 needs to choose wisely the company with which to close a deal. “It's the biggest purchase in a person's life, so good advice during this process is essential”, says the commercial superintendent of Construtora Prestes, Marcelo Alves, who has been working in the real estate market for twelve years.
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Alves explains that, when looking for an apartment to call their own, the client usually looks at the location and price of the property, but that there is much more to be considered so that the best choice is made. “Payment terms and ease of purchase are also important. In addition, there is the quality of service delivery. At Prestes, the team of brokers is highly trained to provide guidance, clear up doubts and conduct negotiations with buyers”, he guarantees. This point of view is endorsed by Rafael Bellei, the company's sales manager. “The secret of Prestes is to have the best development, with the best materials, the best locations and the best service”.
Chat among friends
Bellei says that, in order to be able to meet customer expectations, it is essential to get to know them. This implies knowing how to dialogue, always listening to the buyers' wishes and limitations. “It is necessary to know who the customer is, what they like, what they do, what their hobbies are, how their daily lives are. In the daily work, we come to develop friendships with so much conversation. This exchange of ideas to understand what the buyer values most, what he likes, generates a lot of proximity”. By understanding each of these topics, the seller can designate the ideal property for each person. Knowing more about the potential resident's lifestyle – if, for example, he prefers more or less busy regions, if he likes to play sports and if he would like a space to hold parties – make it easier to get the offer right.
In addition, the company's sales team offers financial planning advice so that even first-time buyers can get a good deal. “We guarantee that the customer can make the payment flexibly, because the account has to be closed, right? You have to fit the purchase within your budget so that it is a healthy process for everyone”, says Rafael Bellei.
Dream property is a good investment
And with so much dialogue, with so much concern for getting to know the public, Prestes acquired expertise not only in dealing with customers, but also in planning their projects. “People want to live well, in a good location and with benefits that will bring comfort to the family: leisure area, security and many other things that we contemplate inside our condominiums. Everything is done thinking about the daily lives of the residents”, assures the sales manager. For him, living in a Prestes condominium gives him a new lease of life, because its structure offers much more than a simple living space: it offers sports activities and other collective experiences capable of improving the daily lives of the tenants.