Driscoll’s Model of Reflection: A Practical Approach for Professional Development

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This article explores Driscoll’s Model from a practical and creative angle, providing insights into how it can be applied in various professional settings, from healthcare to education and beyond.

Reflection is a powerful tool that enhances learning and professional development. Driscoll's Model of Reflection, developed by John Driscoll in the early 1990s, simplifies reflective practice by focusing on three core questions: What?, So what?, and Now what?. These questions guide individuals through a structured process of evaluating their experiences, analyzing their significance, and determining future actions. 

What is the Driscoll Model of Reflection?

Driscoll's Model of Reflection is based on the three-step approach that encourages reflective thinking and continuous learning.

StepsKey QuestionsPurpose
What?What happened?Encourage description of the experience.
So What?What did you learn? Why is it important?Analyze the experience and its significance.
Now What?What will you do next?Plan future actions based on insights gained.

This model allows individuals to explore their experiences comprehensively by prompting them to recall and evaluate what they learned. The focus on Now what? makes this model action-oriented, ensuring that the process of reflection leads to improvements in practice.

Applying the Driscoll Model in Healthcare Settings

In healthcare, reflective practice is critical. Doctors, nurses, and other health professionals often face complex situations that require not only technical skills but also emotional resilience and ethical decision-making. Driscoll’s model provides a clear framework to reflect on clinical experiences, identify areas for improvement, and learn from both successes and failures.

Example:
  • What?: A nurse deals with a challenging patient who is resistant to treatment.
  • So What?: The nurse realizes that their communication style may not have been empathetic enough, which might have led to the patient's resistance.
  • Now What?: The nurse decides to develop better communication techniques, attend training, and seek feedback from colleagues to improve in future interactions.
Benefits in Healthcare:
  • Improves patient outcomes by encouraging reflection on patient care.
  • Promotes lifelong learning and adaptation to new healthcare trends.
  • Enhances emotional well-being by addressing stressful experiences.

Education and Driscoll’s Model of Reflection

In education, driscoll reflective model is equally important for teachers and students. Teachers can reflect on their teaching methods and adapt their approaches to meet student needs more effectively, while students can use reflection to enhance their learning by evaluating what they understood and where they need further improvement.

Example for Educators:
  • What?: A teacher notices that a group of students consistently struggles with a particular math concept.
  • So What?: Upon reflection, the teacher realizes that the teaching method may not align with the students’ learning styles.
  • Now What?: The teacher decides to introduce new teaching strategies, such as visual aids or group activities, to help students grasp the concept more effectively.
Benefits in Education:
  • Encourages personalized learning by reflecting on students’ needs.
  • Promotes continuous improvement in teaching methodologies.
  • Fosters a reflective learning environment for students.

Out-of-the-Box Uses of Driscoll’s Model

While Driscoll’s Model is commonly used in professional fields like healthcare and education, it can also be applied creatively in other areas such as personal development, entrepreneurship, and even team sports.

Personal Development:
  • What?: Reflect on a situation where you faced personal failure or setback.
  • So What?: Analyze the emotional and psychological impact of the experience and the lessons learned.
  • Now What?: Plan a strategy for personal growth, focusing on resilience and learning from mistakes.
Entrepreneurship:
  • What?: A business owner reflects on a failed product launch.
  • So What?: The owner identifies flaws in the market research process and customer engagement strategy.
  • Now What?: The owner develops a new, more thorough market research plan and engages customers earlier in the product development cycle.
Sports Teams:
  • What?: A football team loses a critical match.
  • So What?: The team realizes that poor communication and lack of practice were the key issues.
  • Now What?: The coach introduces more team-building exercises and communication drills to improve future performance.

How to Use Driscoll’s Model for Group Reflection

Driscoll’s model is also an effective tool for group reflection. Group reflection encourages diverse perspectives and collective problem-solving. When applying Driscoll’s Model in a group setting, it’s essential to structure the discussion to ensure that every member contributes.

Steps for Group Reflection:
  1. Identify the Event: Have everyone describe the situation in detail (What?).
  2. Encourage Diverse Perspectives: Ask each group member to share what they learned from the experience (So What?).
  3. Create an Action Plan Together: Collaboratively decide on the next steps to prevent future mistakes or replicate successes (Now What?).
Benefits of Group Reflection:
  • Promotes team learning and shared responsibility.
  • Encourages innovation by drawing on different perspectives.
  • Strengthens team cohesion through collaborative problem-solving.

Conclusion

Driscoll’s Model of Reflection is more than just a framework for evaluating past experiences—it is a catalyst for future growth and development. Its simplicity makes it accessible to everyone, while its focus on action ensures that reflection leads to tangible improvements in practice. Whether used in healthcare, education, personal growth, or business, Driscoll’s model empowers individuals and teams to learn from their experiences and move forward with confidence.

FAQ's

What makes Driscoll’s Model of Reflection different from other reflection models?

Driscoll’s model is known for its simplicity and action-oriented approach. While other models may involve more complex stages, Driscoll’s model revolves around three simple questions—What?, So what?, and Now what?—making it highly accessible and easy to apply. The focus on planning future actions (Now what?) sets it apart, ensuring that reflection leads to practical changes.

How can Driscoll’s Model of Reflection be applied outside of professional settings?

Although it’s widely used in professional fields such as healthcare and education, Driscoll’s model can be applied to any aspect of life. For example, it can be used for personal development, relationships, or even daily routines. Reflecting on personal experiences using the What?, So what?, and Now what? structure can lead to improved self-awareness and better decision-making in everyday life.

Can Driscoll’s Model of Reflection be used for group reflection?

Yes, Driscoll’s model is highly effective for group reflection. In team settings, it provides a structured way for members to share their perspectives on a situation. By focusing on What? (the event), So what? (the lessons learned), and Now what? (future actions), groups can collaboratively analyze outcomes and plan for improved performance. This approach fosters open dialogue and collective problem-solving.

Is Driscoll’s Model of Reflection suitable for long-term projects?

Driscoll’s model is well-suited for long-term projects, as it encourages ongoing reflection throughout the project lifecycle. Teams can use the model after each phase or milestone to reflect on progress, address challenges, and make adjustments. This iterative process allows for continuous improvement, which is particularly beneficial in long-term, complex projects.

 

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