Kolaxo CCS is providing industry specific services so that the agents could better understand the customer’s requirements and provide solutions that are more acceptable. To keep the high standard of our services we keep the keen observation on the demographics of your customers to increase the quality of your customer support and identify the common pain points. We are using Cisco handsets to ensure perfect communication. These expensive IP phones are the cause of efficient call picking, call dispatching, putting caller on hold, and large display of caller identification screen to let our know before picking up the call that who is calling. These telephone sets are also enabling us to provide better voice and proficient communication with customers. Our agents have friendly nature. They have the tone and body language that customers are keener to trust them. Our telephone operators always talk to your callers in a friendly and comfortable manner that they become satisfied and always speak positive about your customer service. Our services are helping businesses to focus on their productive managerial tasks while our experienced agents will be there to receive calls and handle your customers. Now the ringing phone will not distract the productive of your team and let them focus on their core responsibilities.